"Ineligible spends" or "Ineligible rates" are defined as:

1. Room rates where booking is made via any online booking channels including but not limited to Expedia.com, Travelocity.com, Hotels.com, Booking.com, Tripadvisor.com, MakemyTrip.com, Travelguru.com or any other similar travel websites or a third party

2. Room rates that are booked, or booked and paid, via tour operators, wholesalers and travel agents on their contracted rates or any other travel-industry staff rates

3. Room rates for group bookings, conferences, weddings, events or organised tours

4. Room rates for airline staff and crew where rooms are pre-booked and paid for by the airline directly

5. Employee rates or any complimentary rooms

6. IHCL's Friends & Family Rate