The spends not eligible for earning NeuCoins are:

1. Flight bookings paid entirely using NeuCoins.

   Please note - if you have used multiple payment options, NeuCoins will be credited for the monetary part of the payment.      E.g., If you have paid half your fare using your debit card and the other half using NeuCoins, you'll be awarded NeuCoins for the amount paid by the debit card. NeuCoins will be credited to you as per your current badge earn rate and eligible spend.

2. Charges towards fees, penalties and taxes.

3. Ancillary spends on codeshare/ interline flights.

4. Sponsored promotional tickets, group bookings, charter flights, flight cancellations and cancellation charges.

5. Flight booked for someone else (Friends or Family): As of now, you can earn NeuCoins for your booking only, that is, for your seat.

6. Flight booked using a different mobile number which is not registered on Tata Neu will not earn NeuCoins on the respective account.

7. Flight or ancillary purchased on indirect channel (like OTA’s i.e. channels other than AAI website/app and Tata Neu.