It is ideal to enclose the product(s), in the original condition and packaging, along with the original box, when you plan to return the product. Do note that Tata CLiQ will not be able to offer refunds for products if their tags, labels or seals have been tampered with – so be extra careful with those. Also, in case of self-couriered returns, send an email proof of dispatch (the slip/air way bill provided by the logistics company) to customercare@tataneu.com along with your order ID.
Please Note:
1. Any freebies or gifts that you received will need to be returned along with the original product.
2. You can return part of your order. Just select the product(s) you want to return and initiate the return. However, the return of incomplete product combos (for example: Buy one get one free combo, free gifts, etc.) will not be accepted.
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