How can I initiate a return?

To initiate a return all you need to do is follow these simple steps-

1. Login to Tata Neu

2. Open the menu from icon on the top right corner

3. Click on 'Orders'

4. Click on 'Beauty & Fashion'

5. Scroll down and select 'Place a return' request

6. Select the item(s) you want to return

7. Click on the return option below the item

8. Select your reason for returning the item and confirm your return request

Once you’ve made a return request, a pick-up will be arranged in three working days, in the case of apparel and accessories. In the case of electronic products, a pick-up will be initiated after the return request has been approved.