All these order statuses are confusing. What do they mean?

Modified on Mon, 13 Mar, 2023 at 9:59 PM

The statuses are created to help understand what's happening with your order. Here's what they mean:


1. Order confirmed: Your order has been confirmed and approved by the seller

2. Order placed/processing: Your order is being processed by the seller and will be shipped soon

3. Shipping commenced: Your order is ready to be shipped to its destination

4. In transit: Your order is on its way, and you will receive it soon

5. Shipment delivered: Your order was delivered to you

6. Ready for pick-up: Your order is ready to be picked up from the store (This only applies to CLiQ & PiQ online orders that have to be collected at the store)

7. Picked-up: You’ve picked up your order from the store

8. Not picked up: You haven’t picked your order up from the store yet


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article