Don’t worry. Usually, it can take up to 24 hours after your purchase for NeuCoins to be credited in your Tata Neu account. If it has been more than 24 hours, and you still don’t see NeuCoins in your account, then feel free to drop us an email at customercare@tataneu.com from your registered email ID with the complete order details.

Do note that NeuCoins are not valid for products which are on discount or have an offer running. 

Additionally, you do not earn NeuCoins for partial or complete payments done using NeuCoins or a credit note.