Why have I not yet received NeuCoins for my Westside purchase?

Modified on Wed, 30 Mar, 2022 at 2:40 PM

Don’t worry. Usually, it can take up to 24 hours after your purchase for NeuCoins to be credited in your Tata Neu account. If it has been more than 24 hours, and you still don’t see NeuCoins in your account, then feel free to drop us an email at [email protected] from your registered email ID with the complete order details.


Do note that NeuCoins are not valid for products which are on discount or have an offer running. 

Additionally, you do not earn NeuCoins for partial or complete payments done using NeuCoins or a credit note.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article