How will I be reimbursed for the products that I have cancelled or returned?

To ensure a smooth and hassle-free refund, the amount will be refunded to the original payment mode for all prepaid orders.

For Cash on Delivery (COD) orders, Croma will initiate an NEFT transaction. Once the refund details are shared with you, the amount will reflect in your bank/card account based on your individual bank's/card's payment reversal processing time.