If I pay with my credit card, how do I get a refund for any undelivered item?

Modified on Wed, 22 Mar, 2023 at 4:21 PM

Don’t worry. If all the items in your order don't get delivered, and if you’ve already paid for them online, the amount for any undelivered products will be added to your bigbasket account. You can use this amount for any orders you place in the future.

If you’d prefer to have the amount transferred into your bank account or card, reach out to Tata Neu Customer Service team and we’ll help with the refund.

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