Guests who are completely immobile and unable to sit may request for an onboard stretcher. The ambulift facility at Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Al Ain, Riyadh, Dammam, Bahrain, Salalah, Muscat and Doha will be chargeable (excluding wheelchair charges) as the same is charged to Air India Express.

1. Guest must be accompanied by an able-bodied escort.

2. Requests must be made through your travel agent, Air India Express or Ticket Office, at least 48 hours before the flight.

3. A Medical Information Form (MEDIF) signed by a registered medical practitioner should be submitted 72 hours before departure.