Online:
- Customer visits the CaratLane or Tanishq website and selects any Jewellery of their choice.
- Selects SafeGold from payment method section. Enters registered mobile number with SafeGold and OTP for verification.
- Customer must update the mobile number on Caratlane/Tanishq’s profile. This should be same as the number registered to buy gold from Tata Neu
- Share the amount of gold grams that customer wants to trade for the jewellery and checkout by paying any remaining balance in INR.
Offline:
- Customer visits any Tanishq/ Caratlane store to buy the jewellery of customer’s choice.
- Customer shares her registered mobile number with the cashier at the store as well as the number of grams they would like to utilize of their SafeGold balance.
- Customer shares that exact amount of gold grams they want to trade for the jewellery, authenticates via OTP and does the checkout by paying any remaining balance in INR.
