Here's how you can raise an AutoPay related issue from the transaction details page:
- Go to Tata Pay
- Click ‘Manage AutoPay’
- Select the AutoPay you want to raise a complaint about
- Click ‘Payment history’
- All transactions related to that AutoPay will be listed
- Click on the transaction you have an issue with
- The transaction details page will open
- Click ‘Chat’ to raise your complaint