I am transacting using Tata Neu HDFC Bank Credit Card, but I did not get my NeuCoins on my previous transactions real time.

Modified on Fri, 2 Dec, 2022 at 5:56 PM

Your monthly statement will give breakup of NeuCoins as following:
1. NeuCoins accrued and available with the Bank
2. NeuCoins transferred to Tata Neu during the Statement Cycle

The closing balance of the Tata NeuCoins as reflected in the statement, will be credited to your Tata Neu in 7 working days from your billing statement generation.

Explainer: If your billing cycle is 2^nd-June-22 to 1^st-July-22 and your billing statement date is 1^st-July-22, then the following will happen, and points will be available on Tata Neu by 8^th July-22:

Statement Cycle

Transactions in Statement

Reward Points

Period of Transaction Considered for Accrual of Reward Points

1st Jul

Transactions having settlement date between

2nd Jun - 1st Jul

Base NeuCoins

Transactions having settlement date
between 2nd Jun - 1st Jul

Additional NeuCoins on partner Tata Brand Transactions

Transactions having settlement date
between 1st Jun - 30th Jun

(For transaction settled on 1st Jul, Accelerated Points will be posted in 1st Aug statement cycle)

For Eligible Transactions

Tata Neu Plus HDFC Bank Credit Card

Tata Neu Infinity HDFC Bank Credit Card

Base NeuCoins

1.50%

Additional NeuCoins on Partner

Tata Brand Transactions

additional 1%

additional 3.5%