Orders made using Posptpaid Limits can be cancelled or returned as per merchant T&Cs. There are no Tata Pay Later specific cancelation charges levied upon cancelation or return of an order.
Refund of limits and/or Initial Payment and/or NeuCoins and/or any promotional coupon will get re-instated to initial source of transaction within 5-7 working days.
This above is applicable post confirmation of order cancelation or return or non-fulfilment from respective merchant after deduction of non-refundable charges if applicable.
For example –
| Transaction Details | Amount |
1.Product “A “purchased from Croma | INR Rs. 6,000 |
2.BNPL – Buy now pay next month limit used | INR Rs. 5,000 |
3.Neu Coins Used | 1000 |
| Order cancel confirmation received from lender | |
4.Refund of (pt.1) BNPL limits in 5-7 days | INR Rs. 5,000 |
5.Refund of Neu coins (pt.2) used in 5-7 working day | 1000 |
